Frequently asked questions
What currency are prices charged in?
All prices and transactions on Kalyvix are processed in USD (United States Dollars). If you pay using another currency, your bank or payment provider may apply exchange rates or additional fees beyond our control.
View Billing Terms & Conditions
Do you offer free shipping?
Yes, we proudly offer free shipping on all orders within the United States, with no minimum purchase required. There are no hidden fees at checkout.
View Shipping Policy
What is the estimated delivery time?
Once shipped, orders typically arrive within 5–16 business days. The total estimated delivery time, including processing, is 7–21 business days. Delivery times may vary due to external factors.
View Shipping Policy
What if my item arrives damaged?
If your item arrives damaged or defective, please contact us promptly with photos and order details so we can assist with a replacement or refund.
View Return & Refund Policy
How can I contact customer support?
You can contact us anytime at info@kalyvix.com. Our support team operates Monday to Friday and typically responds within two business days.
Contact Us
Where can I review all your store policies?
All store policies, including shipping, returns, privacy, billing, and terms of service, are available on our website for full transparency.
