Contact Us

We’re here to help and always happy to hear from you.

At Kalyvix, we’re committed to providing a smooth and reliable shopping experience. Whether you have a question about a product, need help with an order, or want clarification on our policies, our support team is ready to assist.

Customer Support Information

Store Name: Kalyvix
Email: info@kalyvix.com
Address: 18 Holliday St, Birmingham B1 1TS, United Kingdom
Operating Hours: Monday – Friday, 10:00 AM – 7:00 PM (GMT)

How We Can Help

You can contact us for:

• Order status and tracking updates
• Shipping and delivery questions
• Returns and exchanges
• Billing and payment concerns
• Product details and recommendations

To help us assist you faster, please include your order number (if applicable) in your message.

Response Time

We aim to respond to all inquiries within 1–2 business days during our operating hours. Messages received outside business hours will be handled on the next working day.

Thank you for choosing Kalyvix. We value your trust and look forward to assisting you.